FAQ about On Island

Q: Where do the rental properties come from? A: All properties are privately owned. On Island partners with individual property owners to market and promote their vacation rental properties. Q: What are your standard check-in and check-out procedures? A: Check in/out times are managed by the individual owners of the properties we market and promote. Q: Are the residences clean and are linens provided? A: Yes, unless otherwise posted, each residence is cleaned by professionals and inspected prior to your arrival. Each individual owner of the properties we market and promote are responsible for linens, cleaning, and pre-arrival inspections. Q: If there is a problem who do we call? A: Simply call the manager of your property or feel free to contact us at 877.472.2214, as we will be happy to assist. Q: What other services do you offer for your guests? A: On Island strives to provide a high level of guest services prior to your arrival and throughout your stay. We can assist with coordinating grocery delivery and various excursions, as well as provide an array of recommendations. Feel free to contact us or visit our Guest Services or Local Area Guide web pages.